Frequently asked

Everything you want to know.

Can't find an answer below? Email us and a chartered accountant will reply within 24 hours — not a support ticket queue.

Do I need a phone call to get started?

No. Fill the Get a Quote form and we will reply within a working day with a fixed price.

Are you ICAEW Chartered Accountants?

Yes. Ballards Online is led by ICAEW-chartered accountants with over 20 years of UK tax and compliance experience.

What if I missed a filing deadline?

We can still help — late filings attract automatic penalties from Companies House, but we will minimise additional costs and file quickly.

Is my company dormant?

If you have had no significant accounting transactions during the year, your company is dormant. You still have to file dormant accounts annually.

Which bookkeeping software do you support?

Xero, QuickBooks and FreeAgent. We can migrate you from a spreadsheet if needed.

Can you do my payroll?

Yes — RTI payroll from £15 per employee per month, including auto-enrolment, payslips, P60s and year-end returns.

Are you MTD-ready?

Yes. We file VAT returns under Making Tax Digital and are ready for MTD for Income Tax from April 2026.

Do you handle Corporation Tax?

Yes — CT600 preparation and HMRC submission is included in our Corporation Tax filing service and in the full micro-entity package.

How fast can you file my accounts?

Most micro-entity accounts are filed within 7 working days of receiving your records.

Who qualifies as a micro-entity?

Your UK limited company qualifies if it meets two of three thresholds: turnover under £1M, balance sheet under £500k, and 10 or fewer employees.